Volunteer Training Center

Training will begin for the 2025 Tax Season in December.

Sign up to receive our volunteer newsletter, The Ladder Update here, for all future updates!

Primary Resources and Publications: (DO NOT PRINT)

2024-2025 Mini Manual – COMING SOON! Mini-manual will be available for each volunteer at in-person training and tax sites. We recommend you review this mini manual and encourage you to use it for training and when you are out at a tax site.

Pub 4012 – This volunteer resource guide will assist you in completing a tax return using TaxSlayer.

Pub 4491 – IRS training guide. Use this publication to read about tax law topics in detail.

Pub 4491X – VITA/TCE Training Supplement

 

Certification Tests

Each year, volunteers must pass a combination of a few tests with at least 80% or higher. Volunteers have two opportunities to pass the test. Note that if you fail the first time, the retest exam has a different set of questions.

Pub 6744 – Volunteer Test and retest questions

All Roles: All volunteers must complete both exams below.

Tax Prepares and Quality Reviewers: Volunteers in these roles have to complete the VSC, IIQR, and one of the following certification tests below.

Additional Resources

Tax Site Checklists:

Case Reviewer Checklist

Tax Preparer Checklist – with New TaxSlayer enhancements for the tax season

Quality Reviewer Checklist – This checklist guides you on what to verify before explaining the tax return.

 

Reminders:

2024_Tax Preparer – Reminders

2024_Quality Reviewer – Reminders